New Administrator Resources

Welcome to our Award-Winning New Administrator Resources page!
Below you will find all the resources you might need to get started on your HealthStream journey!

Live Training for New Administrators

This 2 hour live training provides an overview of the main features and functionality that administrators will encounter in an existing HealthStream system. Training will focus on how to recognize decisions made by previous administrators and either accept or revise those decisions, as well as where to find relevant information in the system. NOTE: This course is not a substitute for full system training. Other resources will be made available to provide more in-depth training on system functionality.

If you are in the process of implementing HealthStream, and are among your organization's first group of administrators, the onboarding team will discuss specific training.


Can't make it to one of our trainings? No problem - click the button below to review a recording of the Live Training for New Administrators!

View Recordings

Community

Find answers, ask questions, and connect with our community of HealthStream users and experts. Take advantage of interactive discussions, support documentation, live webinars, and on-demand webinars. Content is organized by support communities and further segmented in product pages. Be sure to enable notifications, add a photo to your profile, and read through the New User resources

Watch this short video to get an overview of the resources available in the community

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Please review the Topic Communities Personalization Guide for details on how to customize preferences.

More Community Resources

JumpStart Community - Information and guides to get started in the community.
Answers.png
Answers Community -  A great place to start a discussion if you aren't sure which support community it belongs in. 
Ideas - Submit, review, and vote on ideas and enhancement requests.

More On Demand Resources

Product & Courseware Notifications

HealthStream and our partners continuously improve our products and courseware. Subscribe to notifications to be informed of functionality updates, courseware changes, enhancements, and scheduled maintenance. Updates are emailed on the first Wednesday of each month and posted in the Community shortly after.


Subscribe to Monthly Notifications

User Groups

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HealthStream User Groups (HUG) provide a free network of support to regularly connect with other healthcare organizations and discuss recommended practices, new features, and more. Join your local group to receive invites to quarterly sessions, as well as exclusive nationwide webinars and conferences.


Join my Local HUG

Help

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The online help system will provide the information you need to get the most out of your HealthStream experience. Get access by clicking the "Help" link on the upper right of the HealthStream application.

Access Help

HealthStream Academy

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Gain access to product training eLearning courses, including self-paced micro-learning libraries to enhance initial and ongoing product training and save time. Follow this entry to receive updates about this content. 

 View Product Training eLearning

Additional Product Help & Knowledge Bases

In addition to the HealthStream Learning Center, additional HealthStream products offer in-app contextual Help, knowledge bases (KB), or manuals. Click on the link provided in your application or one currently listed below to access these resources:

Policy Manager ShiftWizard Insights mCE Hospital Administrator mCE Academic Coordinator

Refresher Training

Need a little refresher on how to do something in HealthStream? Or maybe you're brand new and want some live training on some of our most used features. Live refresher training is for you!


Can't make it to one of our trainings? No problem - click the button below to review a recordings of the Live Refreshers!

View Recordings

We are excited to provide and continually improve upon our
Award-Winning New Administrator Onboarding Experience!