New HLC Administrator Resources

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Support your New Administrator from Day One!

Getting started in a new role can be challenging, especially when there’s so much to learn. Download and share this resource with any new administrators at your organization to help them get started!

New HLC Admin One-Pager

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Live Training for New Administrators

This 2-hour live training provides an overview of the main features and functionality that administrators will encounter in an existing HealthStream system. Training will focus on how to recognize decisions made by previous administrators and either accept or revise those decisions, as well as where to find relevant information in the system. To register for this training, click 'Register Now' and scroll down to the offerings titled 'Existing Customers With New HealthStream Administrators'.

NOTE: This course is not a substitute for full system training. If you are in the process of implementing HealthStream, and are among your organization's first group of administrators, the onboarding team will discuss specific training.

Register NowView Recordings

HealthStream Online Community

Find answers, ask questions, and connect with fellow HealthStream users and experts. Take advantage of interactive discussions, support documentation, live webinars, and on-demand webinars. Content is organized by support communities and further segmented in product pages. Be sure to enable notifications, add a photo to your profile, and read through the New User resources. 



More Community Resources

JumpStart Community

Information and guides to get started in the community.

Answers Community

A great place to start a discussion if you aren't sure which support community it belongs in. 

Ideas

Submit, review, and vote on ideas and enhancement requests

Tutorial

Take a Tour of the Community

Watch the video below to see how Community brings together resources, answers, and peer insights—all in one place.

More On Demand Resources

Product & Courseware Notifications

HealthStream and our partners continuously improve our products and courseware. Subscribe to notifications to be informed of functionality updates, courseware changes, enhancements, and scheduled maintenance. Updates are emailed on the first Wednesday of each month and posted in the Community shortly after.

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User Groups

HealthStream User Groups (HUG) provide a free network of support to regularly connect with other healthcare organizations and discuss recommended practices, new features, and more. Join your local group to receive invites to quarterly sessions, as well as exclusive nationwide webinars and conferences.

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Help

The online help system will provide the information you need to get the most out of your HealthStream experience. Get access by clicking the "Help" link on the upper right of the HealthStream application.

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HealthStream Academy

Gain access to product training eLearning courses, including self-paced micro-learning libraries to enhance initial and ongoing product training and save time. Follow this entry to receive updates about this content

Additional Product Help & Knowledge Bases

In addition to the HealthStream Learning Center, additional HealthStream products offer in-app contextual Help, knowledge bases (KB), or manuals. Click on the link provided in your application or one currently listed below to access these resources.

Policy Manager ShiftWizard Insights mCE Hospital Administrator mCE Academic CoordinatorCredentialStream For Groups

Refresher Training

Need a little refresher on how to do something in HealthStream? Or maybe you're brand new and want some live training on some of our most used features. Live refresher training is for you! Click 'Register Now' to sign up!

Can't make it to one of our trainings? No problem - click 'View Recordings' to review any of our current offerings!

Register NowView Recordings