The HealthStream Customer Portal is Here!
Getting Access to the Portal is Easy!
Call 1-800-521-0574.
Fast track to the correct queue by Pressing 1, then #, then 1, then 1 again
Please let us know if you need to request access for multiple employees at your organization.
Portal Access Confirmation
Within two business days, you will receive a welcome email with the portal URL, your access credentials, and a short demo video.
If you don't receive the welcome email within two business days, please check your junk or spam folders as this is an auto-generated email.
Transition to the Case Portal
Submit, view, and manage all your support cases through the new and improved portal!
Submitting & Managing Cases
Submitting a Case
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Navigate to the HealthStream Portal home page included in your confirmation email
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Select "Submit a New Case"
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Complete the required fields
Tip: Include as much relevant information as possible. Screenshots and files can also be attached at this time. Providing details can improve case resolution time.