Product & Courseware Notifications

Welcome to the new Scheduling newsletter, featuring selected updates, resources, and announcements from across HealthStream’s Scheduling product family. If you're not subscribed, sign up here.

This Month’s Focus

Scheduling teams often have to make quick staffing decisions while also keeping up with incentive use, open shifts, and department coverage. That gets more complex when teams are working across multiple departments and need a clearer view of where incentive activity is happening and how staffing needs are being covered.

April brought several ShiftWizard updates that added new ways to review and work with scheduling data. Teams can now export Shift Incentive Dashboard data to Excel, compare incentive shifts to staff members’ primary departments in a new Enterprise Report, identify incentivized shifts more easily on the Open Shifts screen, and view shift requests across other departments where they have manager access.

Taken together, these updates make it easier to review incentive activity, compare staffing patterns across departments, and act on requests with better context. That gives teams more practical support for the everyday decisions that keep scheduling work moving.

These ShiftWizard updates help strengthen the reporting and workflow support that teams rely on to manage daily staffing activity. Learn more

What’s New and Noteworthy

Shift Incentive Dashboard export now available
A new Export to Excel button is now available on the Shift Incentive Dashboard, making it easier to export incentive data for auditing and analysis. Users can also sort, filter, and choose specific items before exporting to get the view they need [WI 13841].
Availability: ShiftWizard Shift Incentive Dashboard

New report compares incentive shifts to primary department
A new Shift Incentive with Primary Department report is now available on the Enterprise Reports screen. It helps Managers, Administrators, and SuperUsers see which staff members are picking up incentive shifts by department and compare that activity to each person’s primary department [WI 13825].
Availability: ShiftWizard Enterprise Reports

Open Shifts can now display incentivized shifts
A new Show Incentivized Shifts option on the Open Shifts screen helps staff who work across multiple departments spot shifts with incentives in one view. It also shows the incentive type, making it easier to sort and find those opportunities [WI 13826].
Availability: ShiftWizard Open Shifts

Managers can view shift requests across departments they oversee
A new Show requests in other departments checkbox on the Shift Requests screen allows Managers and above to view requests from other departments where they have manager access. This view also shows Worked Location and Worked Department, giving managers more context as they review and act on requests [WI 12460].
Availability: ShiftWizard Shift Requests

Access the full list of release notes here.

Product and Application Highlights

Additional highlights this month include supporting updates in ShiftWizard's Activity Log, Search Staff screen, and the icon behavior.

Activity Log now captures more scheduling changes
The Activity Log now captures more of the scheduling changes teams may want to track, including Department Assignment updates with old and new values, reassigned shifts, and par level changes made on the Daily Schedule screen.
Availability: ShiftWizard Activity Log

Search Staff adds hStream ID reference
A new hStream ID column has been added to the User List tab on the Search Staff screen, making it easier for SuperUsers to quickly reference and share a user’s login ID.
Availability: ShiftWizard Search Staff

Daily Schedule and icon-related fixes support smoother scheduling workflows
April also included fixes to Daily Schedule and icon behavior, including more reliable multi-day call out removal, corrected department-required behavior on Manage Icons, and improved handling of Actual Clock-In and Actual Clock-Out values for organizations with a time and attendance interface.
Availability: ShiftWizard April Releases

Important Dates / Watch List

May 5: ANSOS Product Update
Register for the upcoming webinar to hear the latest product updates.

May 7: Q2 ShiftWizard Product Update
Register for the upcoming webinar to hear the latest product updates.

Regional events: HealthStream User Groups and hosted events
See upcoming HealthStream-hosted in-person user group opportunities.

Industry conferences: Upcoming scheduling conferences and events
View upcoming medical staff services conferences and association events where HealthStream will be participating.

Community Offerings

HealthStream Communities provide access to current documentation, webinars, peer discussion, and other useful resources connected to the Scheduling solution family. To get there, readers can log in to ShiftWizard as an administrator, click the Community tab in the ShiftWizard navigation menu, and sign in using their hStream ID or create one if needed. Once signed in, they will be taken to the Scheduling solution community, where they can access support documentation, discussions, events, and other Community resources.

This month’s featured announcement in the Community is registration for the 1st ShiftWizard HealthStream User Group in Nashville on May 28–29. Community is also where readers can find registration details along with other ShiftWizard updates, events, and announcements.

These updates strengthen the information teams use behind everyday scheduling decisions. By improving incentive reporting, cross-department review, and access to key workflow details, they help support more informed and efficient scheduling operations.