Product & Courseware Notifications

Resuscitation Alert: 2026-07-27 (July)

4 hours ago

HealthStream Success Management

Revised: 7/28/2026

Resuscitation

ALERT

July 2026

For your latest news and product updates

IN THIS EMAIL:

American Red Cross Resuscitation Suite

Expected August 4th: Updated Launch of Resuscitation Skills: 2-Rescuer

Expected August 4th: Updated Launch of Resuscitation Skills: 2-Rescuer

To ensure the best possible launch experience, we have made the decision to move the release of the Resuscitation Skills: 2Rescuer app by one week to August 4th. This additional time allows us to complete final launch readiness activities and deliver the seamless experience our customers expect. We appreciate your patience and continued partnership as we prepare for launch.

Please note: The transition guidance, planning activities, and retirement timeline for the legacy app, Resuscitation Skills, previously shared remain unchanged. Organizations should continue preparing for the move to the new app based on the information provided below.

August 4th will be time to begin planning for the transition from the current resuscitation skills application to the new Resuscitation Skills: 2 Rescuer app. The new app delivers improved Manikin-based training with new features that will improve the training experience. The current version of the app (legacy) will be retired on January 15 — this notification outlines what the transition involves and the immediate steps to get started.

Launching the new app is completely in your organization’s control, there are no automatic updates. You will create your own launch timeline. Your IT team will deploy Resuscitation Skills: 2-Rescuer to all managed devices and remove the legacy version of the app. Learners do not need to install anything themselves.

Deployment Timeline at a Glance

Phase 1: Assign your deployment team, complete a technical readiness assessment, and send initial awareness communications.
Phase 2: Run a pilot with Manikin Facilitators/Superusers/Champions and educators, validate legacy app removal, and finalize/adapt training materials.
Phase 3: Execute enterprise-wide Resuscitation Skills: 2-Rescuer deployment, send go-live communications, and staff dedicated support coverage.
Post Go-Live: Monitor adoption, resolve issues quickly, confirm the legacy app is fully retired by January 15, 2027.

Full 90-, 60-, and 30-day deployment calendars, accelerated 60- and 30-day calendars — plus email templates and FAQ documents — are included in the plan linked below.

Roles to Assign Immediately

A successful deployment requires four named owners: Executive Sponsor, Deployment Lead, IT Deployment Lead, and Education Lead. You will also need to identify Manikin Facilitators/Superusers/Champions in each clinical unit to support go-live adoption. Full role descriptions are in the Change Management Plan.

Start Here: Your First Steps – Phase 1

Identify your Executive Sponsor, Deployment Lead, IT Lead, and Education Lead.
Confirm your organization’s target go-live date and legacy app retirement deadline (no later than January 15).
Identify Manikin Facilitators/Superusers/Champions in each clinical unit.
Engage your IT team to begin the technical assessment (MDM, firewall, authentication).
Review the full Resuscitation Skills: 2-Rescuer Deployment Change Management Plan (linked below) and share it with your team.
Join the HealthStream resuscitation community for additional launch resources.

Full Change Management Plan: The plan covers the complete 30-60-90-day change management guide, governance structure, stakeholder roles, sample email templates for every milestone, FAQ documents for learners, educators, and IT, and ready-to-use deployment calendars.

Questions? We’re Here to Help.

Dates for customer success management webinars:

August 4th, 9am CT to 10am CT OR August 6th, 2pm CT to 3pm CT – New Resuscitation Skills App Preview
- This webinar will provide and overview of the new Resuscitation Skills: 2 Rescuer app that will launch on August 4, 2026. We will provide details on all the newly updated and exciting features, including the addition of the brand new 2-rescuer CPR skills session. Join us for a live demo and open Q&A.
Attend a Resuscitation Skills: 2 Rescuer App & Manikin Skills training session.

Join the HealthStream Resuscitation Community for the most up to date information on the new skills app and all things resuscitation.

We look forward to supporting a successful Resuscitation Skills: 2-Rescuer launch for your organization.

#HealthStream #Notification #Resuscitation-General

Product & Courseware Notifications

Resuscitation Alert: 2026-07-27 (July)

American Red Cross Resuscitation Suite

Expected August 4th: Updated Launch of Resuscitation Skills: 2-Rescuer

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