Product & Courseware Notifications

Quality & Compliance Notification: 2025-12 (December) 

12-03-2025 03:11 PM

Revised: 12/3/2025

Table of Contents

    Announcements & Reminders

    Live: New SafetyQ & ComplyQ Administrator Training
    These courses are now available for assignment and self-enrollment:
    • SafetyQ & ComplyQ: Administrator Overview – 7 min
    • SafetyQ & ComplyQ: Regulatory Course Wizard – 18 min
    • SafetyQ & ComplyQ: Course Smart Notes – 10 min
    • SafetyQ & ComplyQ: Learning Plans, Assignments & Custom Notes – 23 min
    • SafetyQ & ComplyQ: Reports – 12 min
    Please note these previous training courses will retire on December 31:
    • CQ: Administrator Overview (6 min)
    • CQ: Learning Plans & Courses (34 min)
    • CQ: Learning Plan Reports (12 min)
    • SQ: Administrator Overview (6 min)
    • SQ: Learning Plans & Courses (34 min)
    • SQ: Learning Plan Reports (12 min)
     
    Upcoming Maintenance & 2026 Schedule
    Regularly scheduled maintenance is Friday, December 5, from 8pm — 4am Central Time. Click here to view the 2026 system maintenance schedule.

    SafetyQ

    Expected Next Week: “NPSG Basics” Updated to “NPG Basics”
    The Joint Commission is updating its accreditation framework for 2026, transitioning from the long-standing National Patient Safety Goals (NPSGs) to new National Performance Goals (NPGs). These changes reflect a broader shift toward performance-based measurement, continuous improvement, and organization-wide accountability (learn more). To help ensure SafetyQ subscribers are ready for this January 1 transition, we’re updating our SQ: National Patient Safety Goal (NPSG), Basics course accordingly, including a title change to SQ: National Performance Goals (NPGs), Basics. Once released, all new enrollments will automatically receive the updated version. Any learners in progress with the current “NPSG Basics” version must complete by December 31, 2026.
     
    Expected This Month: New Content & State-Specific Training (AZ, CA, IL, LA, MA, NV, OR, PA, TN, WA, WY)
    You’ll soon see several new courses available for assignment (below)! As needed, review the full SafetyQ course listing. NOTE: We made a few changes related to our courseware designed to meet city- and state-level requirements:
    1. These courses no longer include a care setting in the name (Acute, Behavioral, Hospice, etc.) as they are intended/appropriate for all care settings.
    2. For improved searchability, each course begins with "SQ State:" and can be found via a new category: HealthStream Collections > HSTM - HealthStream SafetyQ > _SafetyQ: State.
    Content Meets Requirements for Multiple States
    • SQ State: Aging in Place
    • SQ State: Assisting with ADLs and IADLs
    • SQ State: Care of Individuals with Intellectual Disabilities
    • SQ State: Care of the Neurologically Impaired
    • SQ State: Cleanliness and Sanitation
    • SQ State: Dementia Care
    • SQ State: Hospice, Special Needs
    • SQ State: Human Relations Skills
    • SQ State: Interviewing Techniques, Motivational
    • SQ State: Mental Health Care, Older Adults
    • SQ State: Mobility, Care and Special Needs
    • SQ State: Principles of Nutrition and Hydration
    • SQ State: Safe Management Techniques for Older Adults
    • SQ State: Socialization and Recreation, Older Adults
    State-Specific Content (ordered by state)
    • SQ State: Workplace Violence, Arizona
    • SQ State: Abuse and Neglect of Older Adults, California
    • SQ State: Advance Directives, California
    • SQ State: Aerosol Transmissible Diseases and Tuberculosis Management, California
    • SQ State: Bloodborne Pathogens and Standard Precautions, California
    • SQ State: Ergonomics and Safe Lifting, California
    • SQ State: Fire Safety in RCFEs, California
    • SQ State: Fire Safety, California
    • SQ State: Fire Safety, Fire Extinguisher Use, California
    • SQ State: Hazard Communication, California
    • SQ State: Hazard Waste, Management and Response, California
    • SQ State: Infection, Transmission-Based Precautions, California
    • SQ State: Injury, Illness, and Accident Prevention, California
    • SQ State: Medical and Exposure Records, Responsibilities, California
    • SQ State: Medication, Assisting with Self-Administration of Antipsychotic and Psychotropic Medications, California
    • SQ State: Oxygen Administration Safety in RCFEs, California
    • SQ State: Resident Care and Supervision Basics, California
    • SQ State: Respiratory Protection, California
    • SQ State: Abuse and Neglect of Older Adults, Illinois
    • SQ State: Workplace Violence, Louisiana
    • SQ State: Workplace Violence, Massachusetts
    • SQ State: Workplace Violence, Nevada
    • SQ State: End-of-Life Dignity, Oregon
    • SQ State: Workplace Violence, Oregon
    • SQ State: Food Safety and Dietary Management for Older Adults, Pennsylvania
    • SQ State: Medications, Assisting with Self-Administration, Pennsylvania
    • SQ State: Reportable Incidents and Conditions, Pennsylvania
    • SQ State: Resident Assessment and Support Plan, Pennsylvania
    • SQ State: Workplace Violence, Tennessee
    • SQ State: Abuse and Neglect of Vulnerable Adults, Washington
    • SQ State: Medical Waste Management, Washington
    • SQ State: Workplace Violence, Wyoming
     
    Expected Next Month: “Regulatory Course Wizard” Includes State-Specific Recommendations
    In late June, we released the “Regulatory Course Wizard” to guide administrators through creating a curated training plan for various audiences, like Clinical, Medication Dispensing; Non-Clinical, Patient-Facing; Physicians & Practitioners; etc. (review here). Currently, the Wizard returns applicable regulatory requirements and recommended courseware to meet requirements from CMS, OSHA, HHS, and the EEOC. In January, you’ll see updates to your initial dropdown selections, so the Wizard can recommend applicable state-specific courses and allow you to filter your results by regulatory body (preview here)! In addition, check out these recent enhancements:
    • Live: We updated the “Create Curriculum” button, so you can choose to create a curriculum or a course bundle. NOTE: In addition to Help’s definitions and guidance, we recommend reviewing this Community discussion for key considerations in choosing a curriculum or course bundle.
    • Live: Easily view each recommended course's storyboardbefore creating your curriculum or course bundle (review here).
    • Live: Before creating your curriculum or course bundle, deselect any courses that you would like excluded. NOTE: You must still save your curriculum before you can begin adding any courses. 
    *Remember, the Wizard may include courseware from SafetyQ and ComplyQ in its recommendation. Any courses not included in your current contract will be highlighted (review here). You can only view storyboards for your contracted courses, and you must have access to SafetyQ Exclusive Content​​. If you do not, you must be assigned/complete this course: Community Access to SafetyQ Exclusive Content (FOR ADMINISTRATOR USE ONLY).
     
    Effective December 2026: Retirement of Learning Plans & Custom Notes
    Due to low utilization, SafetyQ administrators will no longer have access to the Learning Plan and Custom Notes features after December 31, 2026. If you’re currently using these features, our Success Managers will contact you soon to discuss alternatives, including how to smoothly transition to our widely adopted Regulatory Course Wizard and Smart Notes features. We’ll provide more information via these notifications and Community leading up to next December’s retirement of Safety & Compliance Learning Plans and Custom Notes. Over the next year, we also look forward to announcing more enhancements to the Regulatory Course Wizard that will incorporate some of the additional time-savings and personalization offered by Learning Plans. 
     

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    ComplyQ

    Expected This Month: New Content & State-Specific Training (AZ, CA, KS, LA, MA, ME, MT, ND, NV, OR, PA, SC, TN, WA)
    If you contract for ComplyQ, you’ll soon see several new courses available for assignment (below)! As needed, review the full ComplyQ course listing. NOTE: We made a few changes related to our courseware designed to meet city- and state-level requirements:
    1. These courses no longer include a care setting in the name (Acute, Behavioral, Hospice, etc.) as they are intended/appropriate for all care settings.
    2. For improved searchability, each course begins with “CQ State:” and can be found via a new category: HealthStream Collections > HSTM - HealthStream ComplyQ > _ComplyQ: State.
    State-Specific Content (ordered by state)
    • CQ State: HIPAA, Privacy Rule, Arizona
    • CQ State: Resident Rights, California
    • CQ State: HIPAA, Privacy Rule, Kansas
    • CQ State: HIPAA, Privacy Rule, Louisiana
    • CQ State: Safe Haven Act, Louisiana
    • CQ State: HIPAA, Privacy Rule, Massachusetts
    • CQ State: Preventing Sexual Harassment for Managers, Maine
    • CQ State: HIPAA, Privacy Rule, Montana
    • CQ State: HIPAA, Privacy Rule, North Dakota
    • CQ State: HIPAA, Privacy Rule, Nevada
    • CQ State: HIPAA, Privacy Rule, Oregon
    • CQ State: Assisted Living Chapter 2800, Pennsylvania
    • CQ State: Resident Rights, Pennsylvania
    • CQ State: HIPAA, Privacy Rule, South Carolina
    • CQ State: HIPAA, Privacy Rule, Tennessee
    • CQ State: Resident Rights, Washington
     
    Expected Next Month: “Regulatory Course Wizard” Includes State-Specific Recommendations
    In late June, we released the “Regulatory Course Wizard” to guide administrators through creating a curated training plan for various audiences, like Clinical, Medication Dispensing; Non-Clinical, Patient-Facing; Physicians & Practitioners; etc. (review here). Currently, the Wizard returns applicable regulatory requirements and recommended courseware to meet requirements from CMS, OSHA, HHS, and the EEOC. In January, you’ll see updates to your initial dropdown selections, so the Wizard can recommend applicable state-specific courses and allow you to filter your results by regulatory body (preview here)! In addition, check out these recent enhancements: 
    • Live: We updated the “Create Curriculum” button, so you can choose to create a curriculum or a course bundle. NOTE: In addition to Help’s definitions and guidance, we recommend reviewing this Community discussion for key considerations in choosing a curriculum or course bundle.
    • Live: Easily view each recommended course's storyboardbefore creating your curriculum or course bundle (review here).
    • Live: Before creating your curriculum or course bundle, deselect any courses that you would like excluded. NOTE: You must still save your curriculum before you can begin adding any courses.
    *Remember, the Wizard may include courseware from SafetyQ and ComplyQ in its recommendation. Any courses not included in your current contract will be highlighted (review here). You can only view storyboards for your contracted courses, and you must have access to ComplyQ Exclusive Content. If you do not, you must be assigned/complete this course: Community Access - Exclusive Content - ComplyQ (Admin Only).
     
    Effective December 2026: Retirement of Learning Plans & Custom Notes
    Due to low utilization, ComplyQ administrators will no longer have access to the Learning Plan and Custom Notes features after December 31, 2026. If you’re currently using these features, our Success Managers will contact you soon to discuss alternatives, including how to smoothly transition to our widely adopted Regulatory Course Wizard and Smart Notes features. We’ll provide more information via these notifications and Community leading up to next December’s retirement of Safety & Compliance Learning Plans and Custom Notes. Over the next year, we also look forward to announcing more enhancements to the Regulatory Course Wizard that will incorporate some of the additional time-savings and personalization offered by Learning Plans. 
     

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    Health Equity & Belonging

    Expected Early 2026: Content Refresh 
    If you contract for Health Equity & Belonging, we’re in the midst of a comprehensive content refresh! We expect to complete this process by April, and you’ll see the first set of new courses in early January. We’ll provide additional details as our teams progress, including recommendations for transitioning to these brand-new courses.

    Skillsoft Content

    Expected Next Month: 3 Courses Retiring
    If you contract for Skillsoft content, these courses are retiring on January 31, 2026:  
    • Using Strategic Thinking to Consider the Big Picture
      • Suggested Replacement: Viewing the Big Picture Strategically
    • Rapport Building in Customer Service
      • Suggested Replacement: Customer Service: Generating Effective Solutions
    • Handling Team Conflict
      • Suggested Replacement: Managing Conflict on Your Team


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