Product & Courseware Notifications

Quality & Compliance Notification: 2025-11 (November) 

11-05-2025 10:27 AM

Revised: 11/5/2025

Table of Contents

    Announcements & Reminders
    Expected This Week: New SafetyQ & ComplyQ Administrator Training
    Later this week, you’ll see these courses available for assignment and self-enrollment:
    • SafetyQ & ComplyQ: Administrator Overview – 7 min
    • SafetyQ & ComplyQ: Regulatory Course Wizard – 18 min
    • SafetyQ & ComplyQ: Course Smart Notes – 10 min
    • SafetyQ & ComplyQ: Learning Plans, Assignments & Custom Notes – 23 min
    • SafetyQ & ComplyQ: Reports – 12 min
    Please note these previous training courses will retire on December 31:
    • CQ: Administrator Overview (6 min)
    • CQ: Learning Plans & Courses (34 min)
    • CQ: Learning Plan Reports (12 min)
    • SQ: Administrator Overview (6 min)
    • SQ: Learning Plans & Courses (34 min)
    • SQ: Learning Plan Reports (12 min)
     
    Upcoming Maintenance & 2025 Schedule
    Regularly scheduled maintenance is Friday, November 7, from 8pm — 4am Central Time. Click here to view the 2025 system maintenance schedule.

    SafetyQ
    Live: New Content & State-Specific Training (CA, CT, DE, FL, NJ, WA)
    The below courses are now available for assignment! As needed, review the full SafetyQ course listing. NOTE: We made a few changes related to our courseware designed to meet city- and state-level requirements:
    1. These courses no longer include a care setting in the name (Acute, Behavioral, Hospice, etc.) as they are intended/appropriate for all care settings.
    2. For improved searchability, each course begins with "SQ State:" and can be found via a new category: HealthStream Collections > HSTM - HealthStream SafetyQ > _SafetyQ: State.
    Content Meets Requirements for Multiple States
    • SQ State: Care of Individuals with Dementia
    • SQ State: De-Escalation, Medicine Side Effects
    • SQ State: Infection Control Strategies, Multidrug-Resistant Organisms (MDROs)
    • SQ State: Infection Control, Aseptic Technique
    • SQ State: Medications, Safe Handling of Chemotherapy
    • SQ State: Workplace Safety, Sharps and Needleless Devices
    State-Specific Content (ordered by state)
    • SQ State: Medications, Assisting with Self-Administration, California
    • SQ State: Medications, Management and Documentation, California
    • SQ State: Prohibited & Restricted Conditions for RCFE, California
    • SQ State: End-of-Life Dignity, California
    • SQ State: Adverse, Sentinel, and Serious Events, Connecticut
    • SQ State: Do Not Resuscitate (DNR) Protocol, Connecticut
    • SQ State: Workplace Violence, Connecticut
    • SQ State: Patient Rights, Advance Directives, Delaware
    • SQ State: Workplace Violence, Delaware
    • SQ State: Assisting with Self-Administration Laws, Florida
    • SQ State: Adverse, Sentinel, and Serious Events, New Jersey
    • SQ State: Child Abuse Identification and Reporting, New Jersey
    • SQ State: Workplace Violence, New Jersey
    • SQ State: Workplace Violence, Washington
     
    Expected Next Month: “Regulatory Course Wizard” Includes State-Specific Recommendations
    In late June, we released the “Regulatory Course Wizard” to guide administrators through creating a curated training plan for various audiences, like Clinical, Medication Dispensing; Non-Clinical, Patient-Facing; Physicians & Practitioners; etc. (review here). Currently, the Wizard returns applicable regulatory requirements and recommended courseware to meet requirements from CMS, OSHA, HHS, and the EEOC. Starting next month, you’ll see updates to your initial dropdown selections, so the Wizard can recommend applicable state-specific courses and allow you to filter your results by regulatory body (preview here)! In addition, check out these recent enhancements:
    • Live: We updated the “Create Curriculum” button, so you can choose to create a curriculum or a course bundle. NOTE: In addition to Help’s definitions and guidance, we recommend reviewing this Community discussion for key considerations in choosing a curriculum or course bundle.
    • Live: Easily view each recommended course's storyboard* before creating your curriculum or course bundle (review here).
    • Live: Before creating your curriculum or course bundle, deselect any courses that you would like excluded. NOTE: You must still save your curriculum before you can begin adding any courses. 
    *Remember, the Wizard may include courseware from SafetyQ and ComplyQ in its recommendation. Any courses not included in your current contract will be highlighted (review here). You can only view storyboards for your contracted courses, and you must have access to SafetyQ Exclusive Content​​. If you do not, you must be assigned/complete this course: Community Access to SafetyQ Exclusive Content (FOR ADMINISTRATOR USE ONLY).
     
    Effective December 2026: Retirement of Learning Plans & Custom Notes
    Due to low utilization, SafetyQ administrators will no longer have access to the Learning Plan and Custom Notes features after December 31, 2026. If you’re currently using these features, our Success Managers will contact you soon to discuss alternatives, including how to smoothly transition to our widely adopted Regulatory Course Wizard and Smart Notes features. We’ll provide more information via these notifications and Community leading up to next December’s retirement of Safety & Compliance Learning Plans and Custom Notes. Over the next year, we also look forward to announcing more enhancements to the Regulatory Course Wizard that will incorporate some of the additional time-savings and personalization offered by Learning Plans. 
     

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    ComplyQ
    Live: New Content & State-Specific Training (CA, CT, DE, NJ, NY, TX, WA)
    The below courses are now available for assignment! As needed, review the full ComplyQ course listing. NOTE: We made a few changes related to our courseware designed to meet city- and state-level requirements:
    1. These courses no longer include a care setting in the name (Acute, Behavioral, Hospice, etc.) as they are intended/appropriate for all care settings.
    2. For improved searchability, each course begins with “CQ State:” and can be found via a new category: HealthStream Collections > HSTM - HealthStream ComplyQ > _ComplyQ: State.
    Content Meets Requirements for Multiple States
    • CQ State: Ethics, Law and Malpractice
    State-Specific Content (ordered by state)
    • CQ State: Preventing Discrimination Toward LGBTQIA+ Older Adults, California
    • CQ State: HIPAA, Privacy Rule, Connecticut
    • CQ State: HIPAA, Privacy Rule, Delaware
    • CQ State: HIPAA, Privacy Rule, New Jersey
    • CQ State: Preventing Discrimination Toward LGBTQIA+ Older Adults, New Jersey
    • CQ State: HIPAA, Privacy Rule, New York
    • CQ State: Criminal History and Misconduct, Texas
    • CQ State: HIPAA, Privacy Rule, Texas
    • CQ State: Resident Rights, Texas
    • CQ State: HIPAA, Privacy Rule, Washington
    • CQ State: Professional Conduct and Reporting, Washington
     
    Expected Next Month: “Regulatory Course Wizard” Includes State-Specific Recommendations
    In late June, we released the “Regulatory Course Wizard” to guide administrators through creating a curated training plan for various audiences, like Clinical, Medication Dispensing; Non-Clinical, Patient-Facing; Physicians & Practitioners; etc. (review here). Currently, the Wizard returns applicable regulatory requirements and recommended courseware to meet requirements from CMS, OSHA, HHS, and the EEOC. Starting next month, you’ll see updates to your initial dropdown selections, so the Wizard can recommend applicable state-specific courses and allow you to filter your results by regulatory body (preview here)! In addition, check out these recent enhancements: 
    • Live: We updated the “Create Curriculum” button, so you can choose to create a curriculum or a course bundle. NOTE: In addition to Help’s definitions and guidance, we recommend reviewing this Community discussion for key considerations in choosing a curriculum or course bundle.
    • Live: Easily view each recommended course's storyboard* before creating your curriculum or course bundle (review here).
    • Live: Before creating your curriculum or course bundle, deselect any courses that you would like excluded. NOTE: You must still save your curriculum before you can begin adding any courses.
    *Remember, the Wizard may include courseware from SafetyQ and ComplyQ in its recommendation. Any courses not included in your current contract will be highlighted (review here). You can only view storyboards for your contracted courses, and you must have access to ComplyQ Exclusive Content. If you do not, you must be assigned/complete this course: Community Access - Exclusive Content - ComplyQ (Admin Only).
     
    Effective December 2026: Retirement of Learning Plans & Custom Notes
    Due to low utilization, ComplyQ administrators will no longer have access to the Learning Plan and Custom Notes features after December 31, 2026. If you’re currently using these features, our Success Managers will contact you soon to discuss alternatives, including how to smoothly transition to our widely adopted Regulatory Course Wizard and Smart Notes features. We’ll provide more information via these notifications and Community leading up to next December’s retirement of Safety & Compliance Learning Plans and Custom Notes. Over the next year, we also look forward to announcing more enhancements to the Regulatory Course Wizard that will incorporate some of the additional time-savings and personalization offered by Learning Plans. 
     

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    Leadership Development
    Live: Onboarding Success Toolkit
    If you contract for Leadership Development (previously Talent Tracks), we created a brand-new toolkit packed with getting started tips, onboarding resources, recommended practices, and more – download here! In reviewing, you’ll see 
    • Getting started guides for administrators, managers, and learners
    • Email templates to help administrators and managers promote the program’s content and simulations to staff
    • Promotional images for use on your intranet and/or other communication channels  
    • A printable poster for breakrooms, etc.

    Policy Manager
    Live: The All-New Policy Manager — Smarter. Faster. Simpler. 
    If you contract for Policy Manager, we can’t wait to show you our brand-new interface that will help you work faster and smarter! It’s built on everything you already love – like workflows, roles and permissions, read acknowledgements, tasks, and powerful search – but with a fresh modern design that’s streamlined and simplified. 

    For current users, we’ll introduce the new experience when you renew your Policy Manager contract – for details on your term and/or to renew early, contact your Account Manager or Customer Support. If you’re considering purchasing Policy Manager, you’ll have access to our enhanced experience from day 1:
    • A clean, intuitive interface that’s easier to use and faster to learn 
    • Smarter workflows for effortless policy creation, review, and approval 
    • A streamlined template library to standardize and accelerate policy development 
    • hStream ID support for seamless single sign-on 
    • Native Microsoft Word integration so you can edit without leaving Policy Manager 
    • And so much more 

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    Skillsoft Content
    Expected January: 3 Courses Retiring
    If you contract for Skillsoft content, these courses are retiring on January 31, 2026:  
    • Using Strategic Thinking to Consider the Big Picture
      • Suggested Replacement: Viewing the Big Picture Strategically
    • Rapport Building in Customer Service
      • Suggested Replacement: Customer Service: Generating Effective Solutions
    • Handling Team Conflict
      • Suggested Replacement: Managing Conflict on Your Team


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