Product & Courseware Notifications

CredentialStream for Groups December 2025 Notification

12-03-2025 11:18 AM

HealthStream Success Management

One Voice...One Goal for CredentialStream for Groups Clients

CredentialStream for Groups
Monthly Notifications

December 2025
For your latest news and product updates

Announcements

Your Input Drives the Data - Our Annual Medical Staff Credentialing Survey is Here!

Thank you in advance for powering HealthStream’s 10th Annual Medical Staff Credentialing Survey. In just 15 minutes, your insights help shape the 2026 Trends in Medical Staff Credentialing Report — and we'll share the full results on trends, best practices, and challenges right back with you.

As a thank you, you'll have a chance to enter a drawing to win one of five $100 Visa gift cards.

We appreciate your time and expertise. Thank you for helping us shape the future of medical staff credentialing.

TAKE THE SURVEY

HealthStream Holiday Office Hours

Our offices will be closed on the following days:

Tuesday, December 23, 2025 (close at 2:30 PM CT)
Wednesday, December 24, 2025
Thursday, December 25, 2025
Wednesday, December 31, 2025 (close at 2:30 PM CT)
Thursday, January 1, 2026

While LIVE support will be unavailable, you'll still have the following resources to help assist you:

Support Portal: Submit, update, or review cases
Thrive Community
Knowledge base

Your Voice Matters in the CredentialStream for Groups Community!

The CredentialStream for Groups Community is built for you, and we’re just getting started. Whether you have a ideas for improving workflows, feedback on a recent update, or an idea for a future enhancement, your input makes a real impact.

Within the Community, you’ll find:

A dedicated space for ideas where your input is shared with our product team and plays a key role in shaping future enhancements.
Helpful resources that go beyond the Knowledge Base.
Early access to product updates, webinars and more.
A space to ask questions and share your experience with others.

Tap into the shared expertise of fellow professionals and start a discussion in the Community.

Experience the Community today: Join the conversation, share your ideas, and explore resources designed to support you every step of the way.

To get started, log into CredentialStream for Groups.
Select your user profile in the upper right corner.
Select Community from the drop-down menu.


Looking for Tips? Let Us Help! Navigate to the eLearning library to find quick tip videos on key topics in CredentialStream for Groups!

Product News

What's New... in CredentialStream for Groups

Here's a list of our newly added or upcoming Releases in CredentialStream for Groups.

What's New

Organization / Location Bulk Import Feature
CAQH Import Save Progress
State License Verification

Coming Soon

Task Management Reporting
New Role / User Permissions Screen
Location Task Management

Customer Support Information

Hours: Monday - Friday from 7:00 AM - 7:30 PM CT
Phone: 877-301-HSTM (4786)
Web: Customer_Support_Portal

Software Maintenance Window

Application Maintenance:
- Every two weeks on Wednesdays.

Best Practices

CredentialStream for Groups Tip: Organization / Location Bulk Import

Learn how to upload location records in bulk.

Bulk import is used for uploading large volumes of data into CredentialStream for Groups or updating existing location records in bulk. By using the formatted spreadsheet (.xlsx) template to upload, you can reduce manual entry time and minimize errors.

Let's get started!

Select Import > Bulk Import > Locations.

Select the Get Template button.

In the Bulk Import Template spreadsheet, select the Instructions tab to learn the rules and nuances for Location Bulk Import.

The records on the Organization Demographics and Location Demographics tab are linked by the Legal Name.
The records on all the other tabs are linked by the location Site Name.
When adding new locations, add the required Organization and Site Name to the Location Demographics tab.
When updating existing locations, add the data to be updated. Data only needs to be added on the Demographic tabs when updating demographic information.
Column headers in blue are the fields that match on criteria when updating existing records.
Add data for the required fields marked by an asterisk.

Select the +Import button to upload the template into CredentialStream for Groups.

Review the data.
Correct any issues marked in red. A field is red when the data does not match the standardized lookup values and are required.

Yellow indicates the values do not match the standardized lookup values but the fields are not required.
Orange fields indicate a change in the data.
Hover over the field to view the source data from the spreadsheet template and the existing data in the provider profile.
Use the filter tabs at the top of the preview screen to filter between new provider being added or data being merged into existing providers.
Use the cascade option to apply a lookup value to all other entries that match.
Select the +Import button to complete the import.